Shipping policy

Shipping Policy – TappWoo

Thank you for shopping with TappWoo! Below you’ll find everything you need to know about how we process and ship your orders.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after 10:00 AM Pacific Time may require an additional business day to process.

For example, orders placed after 10:00 AM PT on a Friday may not be processed until the following Monday.

Once your order is processed, it will be prepared for shipment.

During peak seasons or promotions, processing times may be slightly longer.

Shipping Time & Delivery

Most standard shipments are sent via USPS or FedEx Ground, depending on the size and weight of your order. Orders may ship from any of our U.S. warehouse locations.

Estimated delivery time after shipment:

  • Domestic shipping: 7–10 business days

Please note that delivery times are estimates and may be affected by factors outside our control (e.g., carrier delays, weather, or high shipping volumes).

Shipping Rates

We offer free shipping on all orders.
No minimum purchase required — the price you see is the price you pay.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery in real time.

Shipping Locations

We currently ship to:
United States

To ensure fast and free shipping, we maintain strategically located warehouses across the continental U.S. to ensure fast and secure delivery to your doorstep. Additionally, we partner with Amazon to enhance our distribution, utilizing their warehouses for reliable and trackable shipping.

If your location is not listed, feel free to contact us and we'll do our best to assist.

Delays & Issues

While most packages arrive within the estimated timeframe, delays can occasionally occur due to carrier issues, weather, or high shipping volumes.

If your order has not arrived within the expected delivery window, please contact us at hello@tappwoo.com and we’ll be happy to assist you.

Lost or Stolen Packages

If your tracking information shows that your package has been delivered but you have not received it, please:

  • Check with neighbors or household members

  • Verify the shipping address provided at checkout

  • Contact the shipping carrier for additional details

TappWoo is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. However, if you believe your package is lost in transit (not marked as delivered), please contact us and we will work with the carrier to investigate the issue.

If you have any questions about your order, don’t hesitate to reach out. We’re here to help!

– TappWoo Team